Our Services

AI services & process automation for the mid-market

From AI chatbots and CRM data pipelines to automated invoice processing — from Aachen for executives and IT leaders in NRW and the Euregio.

Process Automation

Most Popular Service

Manual processes and invoice handling tie up capacity, raise error rates and slow growth — especially when skilled staff are scarce.

Typical industry result:

  • 23 hours/week saved
  • ROI in less than 60 days
  • Error rate reduced by 90%
Typisches Szenario
Typical scenario: A mechanical engineering firm automates invoice processing — from 8 hours down to 20 minutes per week. The team uses the freed-up time for customer care.

Was wir liefern

  • Automated invoice processing with document AI
  • Automatic data entry and synchronization
  • Intelligent email and task management
  • Invoice and order processes without manual intervention
  • Seamless ERP and CRM integration

Tools & Technologien

Pythonn8nMakeREST APIsZapier

Häufige Fragen

Which processes are suitable for automation?
Ideal candidates are rule-based, repetitive processes: data entry, document processing, email routing, invoicing and reporting. We analyse where your biggest potential lies in a free intro call.
Do we need to switch our software?
No. We automate your existing tools and systems. Whether SAP, DATEV, Salesforce or proprietary software — we build bridges, not islands.
What does an automation project typically cost?
It depends on complexity and scope. Smaller automations start from just a few days of effort; larger projects are handled within our Professional or Enterprise packages. We'll provide a non-binding quote on request.
Analyse my processes

AI chatbots & automated customer service

Most Popular Service

Your support team answers the same questions every day. Outside business hours inquiries stall — every delay costs revenue and trust.

Typical industry result:

  • 80% of all requests answered automatically
  • Response time from hours to seconds
  • Customer satisfaction measurably improved
Typisches Szenario
Typical scenario: A software company automates first-level support with an AI agent — 80% fewer support tickets for the human team, while customer satisfaction improves.

Was wir liefern

  • 24/7 customer support without additional staff
  • Intelligent FAQ answering based on your data
  • Seamless handover to human employees
  • Integration into website, WhatsApp and Slack
  • Multilingual support at the touch of a button

Tools & Technologien

OpenAI GPT-4Anthropic ClaudeLangChainPineconeVercel AI SDK

Häufige Fragen

How is the chatbot trained on our data?
We use Retrieval-Augmented Generation (RAG): your documents, FAQs and knowledge bases are indexed and the bot pulls relevant answers from them — without sensitive data training the model.
What happens when the bot can't answer a question?
The bot seamlessly escalates to a human employee and hands over the full conversation history. You define the confidence threshold at which it transfers.
Is this GDPR-compliant?
Yes. All data is processed on European servers. We use GDPR-compliant hosting providers and implement data deletion periods and consent management to your specifications.
Request chatbot demo

Not sure which service fits you?

We'll find out together in 15 minutes.

Free orientation call

Data Analytics & Reporting

Your data is scattered across different systems. Reports are created manually, are outdated when finished and provide no real insights.

Typical industry result:

  • Reporting time from 6 hours to 15 minutes
  • Real-time dashboards instead of weekly Excel exports
  • Early detection of revenue risks 3 weeks earlier
Typisches Szenario
Typical scenario: A trading company builds a central reporting dashboard — weekly report creation drops from 6 hours to 15 minutes, fully automated and updated daily.

Was wir liefern

  • Automated dashboard creation and updates
  • AI-powered anomaly detection and alerts
  • Predictive analytics for revenue and resources
  • Consolidation of all data sources in one system
  • Natural language data queries (Text-to-SQL)

Tools & Technologien

PythonPandasPower BITableauPostgreSQLdbt

Häufige Fragen

Which data sources can be integrated?
Almost all of them: ERP systems (SAP, Dynamics), CRM (Salesforce, HubSpot), databases (SQL, NoSQL), cloud services (Google Analytics, Shopify) as well as Excel and CSV exports. If it has an API or export, we can connect it.
Do we need our own data engineer?
No. We build the complete data pipeline for you and document everything so your team can maintain it independently. We also offer ongoing support optionally.
How current are the dashboards?
You decide: from near-realtime (every few minutes) to daily. For most mid-market companies, a daily update in the morning is entirely sufficient and more cost-effective.
See dashboard example

CRM integrations & workflow automation

Without CRM integrations and reliable data pipelines your team copies data between tools — with errors, delays and no real-time overview.

Typical industry result:

  • Up to 15 hours/week of manual handovers eliminated
  • Error rate from manual copy-paste reduced to zero
  • Cross-system transparency in real time
Typisches Szenario
Typical scenario: A tax consultancy automates client onboarding — from initial inquiry to signed power of attorney, everything runs without manual intervention.

Was wir liefern

  • Complete system integration without programming effort
  • Complex multi-step workflows with error management
  • Real-time data synchronization between all tools
  • Trigger-based automations (events, times, conditions)
  • Monitoring and alerting for all workflows

Tools & Technologien

n8nMake (Integromat)ZapierWebhooksREST/GraphQL APIs

Häufige Fragen

Does this work with legacy systems?
Yes. As long as the system offers an API, database connection or data export, we can connect it. If needed, we also use RPA (Robotic Process Automation) for systems without an API.
What happens if a workflow fails?
We build error handling directly into the workflows: automatic retries, notifications to your team and detailed logs. No error goes unnoticed.
Can we take over existing n8n/Make workflows?
Absolutely. We migrate, optimise and extend existing automations. We often discover untapped potential in the process.
Free workflow analysis

Not sure which service fits you?

We'll find out together in 15 minutes.

Free orientation call

AI Strategy & Consulting

Perfect Starting Point

The AI market is confusing. Without a clear strategy, companies invest in the wrong tools and miss the real potentials.

Typical industry result:

  • Clear priority list with quick wins in week 1
  • 12-month AI transformation roadmap
  • No budget wasted on the wrong tools
Typisches Szenario
Typical scenario: A mid-sized logistics company wants to adopt AI but doesn't know where to start. After an AI Readiness Check, they have a prioritized roadmap — and launch their first quick win within 3 weeks.

Was wir liefern

  • Comprehensive AI readiness analysis of your company
  • Prioritized roadmap with quick wins and long-term goals
  • Tool evaluation and vendor selection
  • Change management and employee enablement
  • Regular strategy reviews and adjustments

Tools & Technologien

WorkshopsROI AnalysisProof of ConceptsAgile Methods

Häufige Fragen

How long does an AI readiness analysis take?
The initial analysis takes 1–2 weeks and includes interviews with your teams, a process review and a technical inventory. The result is a concrete, prioritized action plan.
What is the outcome of the consulting?
You receive a concrete document: a prioritized AI roadmap with quick wins (immediately actionable), medium-term projects and a long-term vision — including effort estimates and recommended tools.
Do you also implement the strategy?
Yes. The strategy is the entry point — implementation is our strength. Most clients engage us directly for implementation of the prioritized measures after the consulting.
Start AI Readiness Check

The right package for your entry

Transparent, no hidden costs — and always tailored to your goals.

Starter

Ideal for the first step into AI automation.

  • Prozessautomatisierung
  • KI-Chatbot
  • Datenanalyse
  • Workflow-Automation
  • KI-Strategie

Laufzeit

Project

Request

Professional

For companies that want to transform multiple areas.

Empfohlen
  • Prozessautomatisierung
  • KI-Chatbot
  • Datenanalyse
  • Workflow-Automation
  • KI-Strategie

Laufzeit

3 months

Request

Enterprise

Full AI transformation with strategy and implementation.

  • Prozessautomatisierung
  • KI-Chatbot
  • Datenanalyse
  • Workflow-Automation
  • KI-Strategie

Laufzeit

12 months

Request

Ready for your first AI project?

Which service fits your company?

Let's find the best starting point for you together.

Book intro call

30 minutes, free, no obligation. We'll find out together where your biggest potential lies.

Choose a time slot

AI Readiness Check

5 questions, 3 minutes. You'll instantly get an assessment of where you stand and what makes sense next.

Start check

Write directly

Have a specific question? Write to us — we reply within 24 hours.

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